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Trident
Leverage Essentials
Program and
Performance Assessments
Understand
the
Business
1.
Develop a clear understanding of the business environment and those
dimensions relevant to a successful plan and deployment.
2. Your
competitive, regulatory, customer and business landscape will shape
the options and decisions you consider.
3.
Programs must execute a dynamic balance with changes your business
faces and operational and strategic imperatives.
Manage Timing and Time
1. Manage
the execution of the assessment across
competing initiatives, business cycles, priorities, and readiness.
2. Time
is precious and must be focused and managed.
3.
Planning and scheduling availability of who to see and where to go
will be essential in maximizing the value of the investment in this
effort.
Engage Key Players and
Stakeholders
1.
Understanding the relevant stakeholders and key players, their
interests, concerns, and requirements are essential
.2.
Stakeholders
play an important role in identifying pragmatic, executable
solutions that enable more buy-in to subsequent actions and avoid
potential pitfalls.
3.
Key individuals may range from selected executives who have interest
or influence over the deployment, process owners and managers,
constituents, and contributors.
Review Pertinent Data
1. Data
that you currently use for decision making, project and initiative
chartering, performance monitoring and customer intervention will be
valuable inputs as your
strategy
develops focus.
2.
Your strategy should be directed at the high impact opportunities
that are realizable for each planning horizon.
3. Your
strategy
should enable you to better decide which approach is appropriate and
decide what initiative merit reconsideration of direction or
approach.
4.
Examples of relevant data include customer complaints, surveys and
feedback, defects, rework, lost opportunities, recurring pain,
non-compliance, regulatory issues, competitor behavior and business
trends.
Identify Issues and Priorities and Analyze
for Deployment Opportunities
1.
Alignment and relevance are critical success factors in deployments.
Executives, sponsors and participants engage successfully when their
time is invested in efforts that are in concert with what is
important, urgent or critical.
2.
The identification of issues to consider or priorities to address
will make the strategic plans palatable and attractive.
3.
Securing key support from issue managers and those bearing the
burden of resolving problems and priorities will be essential for
building legitimacy, engagement and their investment of time and
resources.
4. The
most successful deployments are focused rather than diffused. That
means choosing a few priorities and objectives and aligning the
efforts there.
5.
To
chose well, we need to diagnose, evaluate and design with knowledge
of what matters and what is achievable.
Diagnose Readiness
1.
Readiness to embark on change is akin to a medical check-up before
starting a physical regimen.
2.
Readiness comprises culture, attitude, resource capacity, resource
talent and capability balanced against history of change and the
current environment.
3.
Whilst the certainty of going forward is established, understanding
the strengths and gaps to implementation are essential to a good
design.
4.
If
skills gaps exist, then knowledge must be built.
5.
If
behavioral or attitudinal gaps exist, then change management must be
designed and implemented with the appropriate level of executive
collaboration.
Collaborative Deployment Strategy and
Plans
1.
Good strategies are about providing choices and increasing degrees of
freedom.
2.
Good
plans are about providing confidence in execution.
3.
Developing choices and delivering confidence are essential to any
assessment.
4. A
successful strategy requires good translation into the practical
implementation actions.
5.
Ownership and commitment are essential for investment of time and
resources as well to overcome the real barriers in the business.
Is it Time for a Check-Up?

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Trident Leverage 2009
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